By Annie SlimanPlanet Mazda in Las Vegas understands that women are key players when deciding on the purchase of a car. That’s one reason that the dealership is committed to making sure that women are in major roles on its sales and management staff. However, it’s not the main reason. It’s the intelligence, enthusiasm and professionalism these talented women bring to their jobs.
Beth Kittelson is a 25-year veteran in the business. She’s Planet Mazda’s sales manager and the only woman in the Las Vegas Valley to hold this position in a car dealership. She’s responsible for running the sales floor and managing all transactions. Kittelson got her start working in banking and finance, where she quickly understood the process behind getting a qualified customer into a new vehicle. She then developed an interest in dealership sales. She sharpened her skills and became an industry expert, first as a salesperson and then as Internet sales and finance manager. Kittelson has earned recognition as a multi-year recipient of the Edwards Top 25 National Management Award and the National True Car Top Closing Winner. She attributes her success to mastering the art of listening and staying current on industry trends.
At Planet Mazda, Gina Robinson is a 10 year industry veteran and the customer care/business development center manager. She plays a vital part in the customer experience through overseeing the call center. It’s her job to make certain that the first impression for the client is one of excellence. The sales team relies on Robinson to forward and address all questions and concerns properly. Robinson’s primary goal is to assist the sales team to achieve customer satisfaction and she believes that a happy customer is a victory that’s shared by the entire team.
Jocelyn Briones is stirring things up in the automotive world with her positive approach to meeting her customers’ needs and achieving her sales goals. She received the Award of Excellence in 2013 for selling more than 120 cars in one year. Her family was involved in the car business, so Briones is no stranger to the automotive world. When a sales manager witnessed Briones’s proficiency with numbers while she was helping a friend get the best possible deal, a future in the automotive industry became inevitable. She landed a position with the Planet Mazda team, where she makes it a point to treat clients the way she would want to be treated. Briones plans to continue learning about the business and join the management team.
April Danzy is one of Planet Mazda’s shining stars, setting the pace for achieving professional and personal goals. She has eight years of experience in Internet sales. After being inspired by a friend, she decided to try her hand at car sales. With less than a year under her belt, Danzy has proven to be a qualified master certified representative, completing the required training and certification in customer care and product knowledge. She aspires to be a finance or sales manager with Planet Mazda and with her determination and positive attitude, it’s clear she’ll achieve her goal.
Genesis Medrano is one of the newest members of the team at Planet Mazda. She is already a certified representative for Mazda, a certification that involves extensive entry-level training and tests in service and product knowledge. Medrano is always up for new challenges and credits her success to a positive attitude and strong work ethic.
These very talented women add to the customer experience at Planet Mazda every day and the dealership is pleased and fortunate to call them its employees. For more info, visit planetmazdalv.com.